The Self Service Terminals at Post Offices will be temporarily unavailable to ensure customers and staff keep a safe distance from one another.
Further, to minimise the risk of contracting or spreading coronavirus, all parcels – be it at a post office or at a residence – will no longer require a signature for delivery or collection.
In all cases, whether a driver or postie delivers to the door or a customer goes in to their local Post Office to collect a parcel, an Australia Post staff member will ask and record the customer’s name and sign on their behalf.
The customer will still need to be present for this to occur, but contact will be minimised by either leaving the parcel at the door until the driver or postie has left the premises or left for the customer to pick up on the counter.
This is in addition to measures already introduced to protect our people, including asking customers to not visit our post offices if they are showing symptoms, and for all other customers to keep a distance of at least one metre from people, and continue to practice good hygiene.
For further information from Australia Post, please visit https://auspost.com.au/about-us/news-media/important-updates/coronavirus